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1

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La lealtad de sus clientes el activo más importante de su empresa /

Published 1995

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2

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Integración de los sistemas CRM con las operaciones

by Herrero Riaño, Luis.
Published 2000

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3

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Cómo conquistar y mantener la fidelidad de sus clientes 7 métodos para tener éxito más rápidamente en períodos difíciles /

by Bobichon, Guy.
Published 1990

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4

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La relación con el cliente : un activo a materializar /

by González, Alfonso.
Published 2000

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5

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Márketing relacional : café para todos? /

by Renart, Lluís G.
Published 2002

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Article

6

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Claves para lograr que fidelizar sea igual a beneficios /

by Reinartz, Werner., Kumar, V,
Published 2003

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7

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Ineludible perfección para intercambiar regalos

by Álvarez del Blanco, Roberto M.
Published 2003

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