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Biblioteca institucional
Suggested Topics:
SERVICIO AL CLIENTE
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Biblioteca institucional
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SERVICIO AL CLIENTE
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INDUSTRIAS DE SERVICIO
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SERVICIO AL CLIENTE
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Services marketing ; Integrating customer focus across the firm
by
Zeithaml, Valarie A.
Published 2006
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Biblioteca institucional
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Bitner, Mary Jo
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Gremler, Dwayne D.
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Zeithaml, Valarie A.
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